- What information do we collect about you?
- How we use the information about you?
- Who will this information be shared with?
- Where will this information be stored?
- How long do we hold your data?
- Links to third party websites
- Your rights to your personal information
- Rights to complain to the regulator for Data Protection
- How to contact us
What information do we collect about you?
Horizon collects the minimum amount of personal information about you that is commensurate with processing the task for which you have engaged our services. This Policy indicates the type of processes that may result in data being collected about you.
- E-mail addresses
- Job Title
- Fax number
- Postal address
- Phone Number
- Bank Details
How we use the information about you?
We retain the minimal amount of personal data required to provide the services you have purchased from us.
We will periodically send information about products, services or other information which we think you may find beneficial.
We will use the information to contact you by e-mail, phone, fax or mail to perform the services we are have undertaken.
We will use the information to contact you from time to time to solicit your feedback on our products and services for customer satisfaction purposes.
Who will the information be shared with?
We will only share your data with third party companies who are engaged directly by ourselves in the course of performing the tasks we are contracted by you to perform.
We do not permit our third-party service providers to use the personal information that we share with them for their marketing purposes or for any other purpose than in connection with the services they provide to us.
Where will this information be stored?
We are committed to ensuring your data is secure. In order to prevent un authorised access or disclosure we have put in place suitable physical electronic and managerial procedures to safeguard and secure the information we have collected.
Although we will do our very best to protect your personal information, we cannot guarantee the security of your data transmitted to our site or by e-mail; any transmission is at your own risk. Once we have received your information, we will follow strict procedures and security features to prevent unauthorised access.
Digital information is held internally and stored on secure servers and is only accessible by authorised personnel.
All physical information (hard copy documents) are kept in a locked office and is only accessible by authorised personnel.
All online data is stored secure on cloud based servers and is only accessible by authorised personnel.
All external software providers engaged to perform services on our behalf are GDPR compliant and will not share your data with any third party organisations.
How long do we hold your data?
We will retain and process your personal information as long as is needed to provide the products or services that you’ve elected to receive from us and as long as is needed for legal reasons.
We may keep an anonymised form of your personal data which will no longer to refer to you without time limits to the extent that we have a legitimate and lawful reason in doing so.
The company will only send marketing material outlining the company’s product and service from time to time to organisations using business e-mail addresses to parties who have agreed to receive such information from us.
If you receive a promotional e-mail from us it will be because –
- You have purchased services from us previously.
- We have purchased something from you in the past.
- You completed an online for which gave you the request to receive further information.
- You are part of a list purchased from a reputable GDPR compliant list broker.
All promotional e-mails contain an easy opt out / unsubscribe facility should you no longer wish to receive them in the future.
All promotional e-mails are sent using a GDPR compliant e-mail marketing solution.
The data we hold is kept to a minimum and deemed necessary for our effective communications with you.
We use traffic log cookies on our website which are completely anonymous and are used purely to analyse and determine how users navigate our website. This assists us to review data about website traffic and improve our website in order to tailor it to customer needs.
A cookie in no way provides us access to your computer or any information specifically about you other than the data you choose to share with us.
Most web browsers automatically accept cookies. You can usually modify your browser to decline cookies if you should prefer to do so.
Links to third party websites
We cannot be held responsible for the privacy of data collected by sites not managed by Horizon.
Your rights to your personal information
You are entitled to request copies of the personal information we hold on you and request amendments or removal of that information. If you require such please e-mail UKHICHR@hicargo.com
Rights to complain to the regulator for Data Protection
The data protection laws in the UK are regulated and enforced by the Information Commissioner’s Office (ICO). Each individual has the right to raise a concern/complaint to the ICO if they have any concerns about how their personal information and/or privacy is treated. You can do this via the ICO’s website.
Call the ICO helpline on 0303 123 1113
Information Commissioner’s Office
How to contact us
Please e-mail us at UKHICHR@hicargo.com