At the heart of our eFulfillment services is powerful technology that simplifies fulfillment, delivery, and returns connecting directly to your web carts and online sales channels. Now you can start shipping to new markets with the click of a button, hassle-free. Welcome to hiShop.
Successful modern brands sell across markets and multiple channels.
Taking a multi-channel approach helps you maximize your sales reach and rapidly open new geographical markets. All channel types — marketplaces, social selling, flash sales sites, or your own e-commerce store drives opportunities that can rapidly increase unit sales and market exposure. At Horizon we support all channels of online sales that can help you achievemarket share and brand presence through your own ecommerce site to selling onplatforms such as Amazon or eBay.
Rapid Order Fulfillment
Our eCommerce Fulfillment integration software links directly to your website’s
cart and other online sales channels transmitting customer orders straight to our warehouse within minutes of payment being received. We immediately schedule your orders for picking and packing while automatically updating the shipping and tracking information as soon as the order is shipped. We take care of the integration process so you can maximise sales through ecommerce multiple channels from day one.
Once integrated your web orders will seamlessly flow into our warehouse management system and through our Fulfillment process. We integrate into most major ecommerce platforms and shopping carts using our secure API, meaning once connected, everything is taken care of automatically. By integrating systems, your sales order flow is automatically passed through to our WMS, resulting in quicker order-to-pack times with increased orders processed for faster same day global despatch.
- Big Commerce
- CS Cart
Store Your Product
All our warehouse facilities have purpose-built Fulfillment sections guaranteeing daily picks and dispatch to customers powered by our Warehouse Management System (WMS). From product receipt, storage, inventory management and despatch our secure warehouse facilities will keep your product moving safely and securely. All received items are verified against the quantities reported in your receiving order (ASN) at Stock Keeping Unit Level (SKU). Quantity and quality variances are highlighted so accurate stock levels are always maintained. A full audit history from receipt to despatch is recorded and reported allowing for total visibility and control of stock.
Quality Driven Packing
Our warehouse teams follow specific product and merchant packaging rules to meet the highest quality standards. This ensures that your product arrives in prime condition and to standards expected from today’s online consumer. Capability to handle special projects and services including gift-wrapping, kitting, co-packing, labelling, quality control and returns to fully support a multi-channel ecommerce service.
Orders are synchronized to ensure time and cost efficiencies align with carrier schedules. We work with a number of courier providers and postal services matching your delivery schedule and budget.
Our multi-carrier system lets you choose the most cost-effective delivery service that suits you, ranging from untracked 2-3 day services, to a defined one-hour next day service. With full integration into the major carriers, we have extensive coverage with full track and trace. For larger orders, we offer a comprehensive global freight solution that includes less-than-full and full-truckload options as well as Air and Ocean freight services. Small parcel integrations with UPS, FedEx, USPS, DHL, DPD, Royal Mail and more allowing for immediate despatch of parcels B2C and B2B.
Cross-Border International Services
Being successful in new overseas markets requires focus on all aspects of the international supply chain, from ecommerce sales planning, freight, logistics and inventory holding through to compliance with indirect taxes, customs regulations and important procedures. We offer one-on-one sessions with the Horizon Supply Chain Team to provide hands-on, practical knowledge on all aspects required to successfully launch your product into multiple global consumer markets. By focusing on your expansion from a strategic project lead perspective, our industry experts will support the development of an effective long term operating model. This will enable you to remove costs and control the physical movement of goods.
Part of the hiCloud Supply Chain System
Part of our hiCloud enterprise system, hiShop gives your business intelligence and visibility to control demand and deliver to the highest levels of customer service. The hiCloud platform has the power to weave all your business critical information together in one easy to use, intuitive platform. hiCloud Shop’s central dashboard allows customers to view their inventory and track their products through the warehouse and across distribution all the way to the consumer hands. Contact Horizon today to discover how a fast, personalized service can make a difference for your business and your customers.