what is Ecommerce Fulfilment Process?

Getting ecommerce order fulfillment right has never been more important.

Order fulfillment is the process of storing inventory, picking and packing products, and shipping online orders to customers. This process can be completed in-house by an ecommerce company or outsourced to a third-party logistics (3PL) provider.

With all the complexities of shipping, understanding the ins and outs of it can be overwhelming. Many in-house ecommerce teams find that they don’t want to be setting up and running operations in a warehouse — or even know where to start.

Five Factors to Consider about Order eCommerce fulfilment Business

  1. Technology
  2. Receiving of Initial Inventory
  3. Printed Invoice or Packing Slip
  4. Shipping Flexibility
  5. Returns and Exchange Processes

why choose us for Ecommerce Fulfilment?

There are many reasons to choose Horizon as your Ecommerce Fulfilment partner as discussed on our main logistics page. One being the hiCloud ( our warehouse fulfilment software) which can integrate directly with your ERP or eCommerce web cart, transmitting orders straight to our warehouse fulfilment centre within minutes of payment.

Research has shown the importantance of ecommerce fulfilment for B2B who want to maintain a strong global supply chain. 53% of shoppers say that speed of delivery is an important factor when it comes to evaluating their online orders and 25% of shoppers have canceled an order because of slow delivery speeds. This is why it is crucial to choose a reliable and established Logistics company.

Horizon International will manage your storage & inventory management as well as deliver a thorough Pick & Pack eCommerce Fulfilment service. This is a critical step in the order fulfilment process. Horizon has a tried-and-tested process to ensure pick & pack accuracy and fast order-to-despatch times. Contact us today for a quote, plan or online call today.