LOGISTICS
Ecommerce FULFILMENT
Our eCommerce Fulfilment solutions, powered by cutting-edge technology, connect the fulfilment, delivery and returns process directly to your web cart.
There are many reasons to choose Horizon as your eCOMMERCE fulfilment partner
- Horizon will manage your entire online supply chain from overseas factory door through to final-mile delivery, removing unnecessary links and associated costs.
- Horizon’s cost structure is transparent, straightforward and competitive, with no “hidden surprises.”
- hiCloud ( our warehouse fulfilment software) can integrate directly with your ERP or eCommerce web cart, transmitting orders straight to our warehouse fulfilment centre within minutes of payment.
- Your inbound overseas stock orders will be transferred immediately upon arrival at UK Port or Airport to our UK warehouse and put away into stock.
- hiCloud provides you with “live” visibility of your eCommerce inventory, online orders and your online returns.
- Need to withdraw some sample stock? No problem! Simply call your Account Manager, and they will arrange to deliver directly to you.
- Horizon can provide tailored eCommerce fulfilment services, including using your own branded packaging, adding marketing inserts to orders and applying personalised, finishing touches and much more. You can outsource your e-fulfilment to us and achieve the efficiencies you eCommerce business deserves.
Our Services Include

Storage & eCommerce Inventory Management
Horizon offers both warehouse storage and order eCommerce fulfilment for fast-moving consumer brands.

Pick & Pack for eCommerce
Our eCommerce technology integrates with your online store, to automatically receive orders. We then pick, pack and ship 98% of them on the same day, with 99% accuracy.

Warehouse Management Software
Wherever your order originates, hiCloud Store provides you with a clear view of stock levels, part numbers and other user-specific fields, all in real-time.

Returns Management System
Horizon makes it easy for customers to initiate and track returns online. We receive and process returns quickly, enabling you to refund customers and re-stock products fast.

Inbound Inventory
Horizon will manage your entire Ecommerce supply chain from overseas factory door through to final-mile delivery, removing unnecessary links and associated costs.

Despatch
Distribution services play an essential part in our logistics solutions. Planning and Network optimisation drive the all-important cost-effective features that characterise our service offering.
FOCUS ON
HORIZON INTERNATIONAL ecommerce
Fulfilment warehouse, Aylesford UK
- Located in proximity to UK’s three major ocean ports, Felixstowe, London Gateway & Southampton.
- 78,000 square feet / + 6,000 pallet bays
- Small pick bays
- Cross-dock faciliity
- Ocean Container Devanning service
- eCommerce Fulfilment
- Storage facility
- HM Customs ETSF (External Transit Shed Facility)
- Home to our UK Oceanfreight Operation
ONLINE Multi-channel Sales
Successful modern brands sell across markets and multiple online channels.
Taking a multi-channel e-commerce approach helps you maximise your sales reach and rapidly open new geographical markets. At Horizon, we support all channels of online sales that can help you achieve market share and brand presence through your own e-commerce site to selling on platforms such as Amazon or eBay. All channel types — marketplaces, social selling, flash sales sites, or your own e-commerce store drives opportunities that can rapidly increase unit sales and market exposure.
seamless integration
Once your platform integrated your web orders will seamlessly flow into our warehouse management system and through our e-commerce Fulfilment process.
We integrate into most major ecommerce platforms and shopping carts using our secure API, meaning once connected, everything is taken care of automatically. We integrate into Shopify, WooCommerce, Amazon and Ebay.
By integrating systems, your sales order flow is automatically passed through to our WMS, resulting in quicker order-to-pack times with increased orders processed for faster same day global despatch.