Horizon International has a tried and tested process which can give you the peace of mind that your business supply chain transition will be managed smoothly.
‘A hassle-free transition process’
We know that switching your supply chain partners is an important decision and that any disruption to your business needs to be minimised. We also know that the transition needs to take the least possible time and effort for you and your teams.
At Horizon International, we have developed a hassle-free transition process for our clients. As part of this process we’ve developed many tools and services that will guarantee the transition happens smoothly, giving you peace of mind at every stage.
Your Account Management Team
When you choose Horizon International, we give you a dedicated account team who can look after every area of your transition. Your Account Management Team includes your business development manager, a senior operations manager and your operational account manager who can understand your specific requirements. They will work closely with you to make sure that the new services integrate seamlessly into your systems and processes.
A detailed standard operating procedure will be produced, tailored to your specific requirements – to ensure that your account management team, both here and abroad are fully acquainted with your needs and expectations.
Highly Trained and Focussed
All of our account management teams are experienced and highly trained. They understand that not all businesses are the same and that you need a solution that works for you.
Keeping you Informed
Your account manager is your single point of contact during the transition process. They will keep you informed every step of the way – if you wish to make changes to processes, need advice or have any questions.
Our Supply Chain Transition-Made-Simple Process
When you choose Horizon International, we manage all the details for you. Our tried and tested implementation process includes performing a thorough analysis of your business, solution design and standard operating procedure production – followed by an implementation meeting, involving all members of your account management team – both here and abroad.
Prior to commencement, you will receive a clear Service Level Agreement, which details our commitment to you, together with direct contact information for your dedicated account management team.
It’s all under control
Your account manager will take care of it all –
- Solution Design
• Standard Operating Procedures
• Internal Implementation
• Communication with your overseas suppliers and customers
• Customs formalities
• Account set-up / Invoicing
For further information on Horizon International’s supply chain solutions contact us.